Shipping & Delivery Policy

Syllabax operates exclusively as a Software as a Service (SaaS) and digital education platform. We provide cloud-based school management tools and digital Olympiad learning content. We do not sell, manufacture, or ship any physical goods or products.

Delivery Method

Upon successful payment for a premium subscription or school ERP access, your digital products and account features are delivered and activated instantly via our cloud infrastructure. There is no physical shipping involved.

Confirmation of Delivery

You will receive a payment confirmation receipt and access credentials (if applicable) at your registered email address immediately upon a successful transaction. Your Syllabax dashboard will also automatically update to reflect your premium status.

Delays or Interruptions

In rare cases of network latency or server synchronization delays, digital delivery and account upgrade may take up to 2 hours. If your account is not activated instantly after payment:

• Please check your internet connection and refresh the dashboard.
• Log out and log back into your account.
• Check your email (including spam/junk folders) for the payment receipt.

If you still cannot access your premium features after 2 hours, please reach out to our support team via our Contact Us page for immediate assistance.